How You’ll Make Your Mark
Your main tasks in this role are:
* Build up knowledge and methodologies in our team to optimise service and maintenance contracts for (semi-) automated warehouses
* Develop a contract strategy based on internal guidelines and business requirements, taking into account risk, scope, pricing, etc.
* Advise on full-service contracts starting from conception to contract signature
* Negotiate contracts and service level agreements with vendors
* Ensure harmonised and future-oriented service concepts and strategy for new warehouse projects
* Define and integrate all service-related requirements into the project scope. Ensure this is done in close cooperation and coordination with relevant stakeholders
* Advise project teams in terms of service management analysis, design, implementation and onsite teams during ramp up and operations
Your Profile
The requirements of the role include:
* University degree or comparable education with a technical (preferably) or business focus
* 2 years or more of relevant experience within automation industry, (automated) material handling solutions, machinery & industrial engineering, or related industries
* Experience in the field of after sales service products and processes (e.g. direct customer service support remotely and on-site, technical customer service support, technical product management or similar)
* Very good knowledge of service-relevant business models
* Expertise in commercial clauses (liability, warranty, risk mitigation, or change management) with a proven track record in complex contractual work
* Convincing presentation skills in front of decision-makers or an international audience of experts
* Team player with a high level of communication and negotiating skills
* Excellent written and verbal communication skills in English, strong problem-solving skills
* Willingness to travel 10-20% internationally
A Career That Benefits You
Our benefits for you are wide-ranging:
* 6 weeks of annual leave every year for all
* A range of subsidised childcare support options
* Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
* Mobile devices provided to enable flexible working
* Relocation support (including visas/permits, home search and moving allowance)
* Free and subsidised healthy food and drinks provided at work
* Subsidised public transport
* Bike leasing programme to save up to 20% on bike costs to encourage sustainable transport and improve affordability
* Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more
* All the training you need to excel in your role
* Extensive personal and professional development
* High level of responsibility in a diverse and international business environment
* Collaboration with teams across border
* Private health insurance discounts
* Comprehensive wellbeing & (mental) health support
* On-site & online sports with Wellpass membership
Remuneration
Gross annual salary starting from € 60.900*
* willingness to overpay with appropriate qualification
Place of work
4653 Eberstalzell, Solarstraße 7
Start of work
As soon as possible
How To Apply
All applications take place through our online portal. Simply login and submit your CV, photo and all relevant certificates/qualifications. #J-18808-Ljbffr