Benefits:
* Location: Sydney, Australia | Hybrid (3 days in office, 2 days WFH)
* Package: $85,000 - $95,000 + Super
* Employment Type: Full-Time
About the Role
The Junior Business Intelligence/ Business Analyst plays a critical role in bridging day-to-day operational knowledge with data-driven insights. This role is responsible for transforming operational, sales, and marketing data into clear, actionable reports that support decision-making across the business.
The role partners closely with operations and leadership teams to improve visibility, efficiency, and performance through accurate reporting, dashboarding, and process insights. A strong understanding of business operations, CRM systems, and reporting tools is essential, with a particular focus on HubSpot, Looker Studio, and Google Workspace.
Key Responsibilities
* Develop a strong understanding of business operations, workflows, and performance drivers across the organisation, translating operational needs into meaningful metrics, KPIs, and reporting frameworks
* Design, build, and maintain accurate and insightful dashboards and reports using Looker Studio and Google Sheets to support operational, commercial, and leadership decision-making
* Analyse operational, sales, and marketing data to identify trends, inefficiencies, risks, and opportunities, providing clear and actionable insights
* Maintain high standards of data accuracy, consistency, and integrity across all reporting outputs and source systems
* Optimise and manage HubSpot reporting, dashboards, and data structures, ensuring reliable pipeline, lifecycle, and performance reporting
* Support CRM data quality, including validation of data inputs, structure, and ongoing improvements to reporting reliability
* Automate recurring reports and dashboards to reduce manual effort and improve operational efficiency
* Integrate data from multiple sources where required to deliver consolidated and meaningful business insights
* Partner closely with operations, sales, marketing, and leadership teams to understand reporting requirements and deliver fit-for-purpose insights
* Support operational planning, forecasting, and performance reviews through timely and accurate reporting
* Provide guidance to stakeholders on data interpretation and effective use of reports and dashboards
* Continuously improve reporting frameworks, metrics, and processes to enhance visibility, accountability, and business performance
Key Performance Indicators (KPIs)
* Accuracy and reliability of operational and BI reports
* Timeliness of reporting and dashboard delivery
* Adoption and usage of dashboards by stakeholders
* Reduction in manual reporting effort through automation
* Improvement in operational visibility and decision-making quality
* Data quality standards maintained across HubSpot and reporting tools
Skills & Experience Required
* Proven experience in an Operations Analyst, Business Intelligence Analyst, or Business Analyst role
* Strong hands‑on experience with HubSpot CRM, including reporting and dashboards
* Demonstrated expertise in Looker Studio for dashboard creation and data visualisation
* Advanced skills in Google Sheets, including formulas, data modelling, and automation
* Solid understanding of business operations and operational KPIs
* Experience working with cross‑functional teams in a fast‑paced environment
* Strong analytical, problem‑solving, and data interpretation skills
Who You Are
* You are operationally minded and data‑driven, with the ability to connect numbers to real‑world business outcomes
* You are detail‑oriented and care deeply about data accuracy and clarity
* You are proactive, organised, and comfortable working with minimal supervision
* You communicate complex data insights in a clear and practical way
* You enjoy improving processes, reporting, and visibility across the business
* You are confident working with stakeholders at all levels of the organisation
Work Environment & Conditions
* Based in Sydney
* Standard business hours with flexibility as required
* Collaborative, performance‑focused environment with a strong accountability culture
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