Data Analytics & Operations Manager (m/f/d)
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Contributing to the advancement of data-driven quality strategies, this role oversees key operational activities within Quality Medicine (QM), including data analytics, risk management, and project coordination. Responsibilities include leading medium-complexity projects, managing work-packages for the implementation of end-to-end QM risk processes, and supporting reporting efforts for regional QM Heads, Compliance Managers, and Functional Leaders. The position is based at the Regional Center in Vienna, enabling close collaboration with global and local stakeholders in a regulated healthcare environment.
Tasks & Responsibilities
* Responsibility for coordinating risk assessment, review, control, and reporting activities in collaboration with Clinical Trial Teams and internal stakeholders, ensuring alignment with Quality Medicine (QM) standards and regulatory expectations
* Use of integrated data sources to identify and evaluate quality risks across clinical trials and processes, applying analytical expertise to support business partners in proactive risk detection
* Support for mitigation planning, including facilitation of stakeholder discussions, documentation of agreed actions, and oversight of implementation throughout the product lifecycle
* Oversight of reporting activities related to clinical trial and process risk management, ensuring timely and accurate communication to key stakeholders such as regional QM Heads, Compliance Managers, and Functional Leaders
* Contribution to continuous improvement of QM risk management frameworks by integrating insights from operational data, stakeholder feedback, and evolving regulatory guidance
Requirements
* Educational background: Master’s degree in a scientific discipline (e.g. life sciences, pharmacy, medicine) combined with several years of professional experience in GxP-regulated environments within the pharmaceutical industry
* Clinical expertise: Solid understanding of clinical trial operations, including experience in roles such as Clinical Research Associate (CRA), Clinical Trial Manager, or Clinical Auditor; familiarity with trial design and execution considered an asset
* Project and risk management: Demonstrated proficiency in managing cross-functional projects, with hands-on experience in Quality Risk Management frameworks and mitigation planning throughout the product lifecycle
* Process and quality knowledge: Strong grasp of pharmaceutical development processes and quality management systems, paired with strategic problem-solving capabilities and the ability to assess and improve operational risks
* Technical and communication skills: Advanced proficiency in MS Office tools (Excel, PowerPoint, Word), MS Project, and database applications; ability to quickly learn new systems and present complex content in a clear, structured, and audience-appropriate manner
Benefits
* Flexible working time models: home office and flexible working hours, depending on department and position – many things are possible with us
* Additional days off (“bridge-days”): more free time through additional days off to bridge single working days between bank holidays and the weekend – without having to use vacation days
* Canteen & Cafeteria: whether it's coffee and croissant for breakfast, various lunch menus or snacks in between – our subsidized staff restaurant & cafeteria has something for every taste including vegetarian and vegan options
* Learning & development: diverse training and development opportunities for your personal and professional growth. Because: you never stop learning
* Health promotion: health is important to us – that's why we offer different programs to promote physical and mental health
* Public transport ticket: we encourage our employees to use public transport on their daily way to work. Costs for public transport? We cover them!
Please note that employment takes place via one of our external partners. The employment takes place exclusively at Boehringer Ingelheim RCV GmbH & Co KG.
The remuneration for this position starts at EUR 59.000 gross annual target salary per year (full time). The actual salary package depends on professional experience and qualifications. We will be happy to discuss further details in person.
We are looking forward to receiving your application online! By uploading your application documents via our application portal, we can treat your data confidentially and in compliance with the GDPR.
Do you have any additional questions about the position? Your HR Recruiting Manager for this position is Aleksandra Dawid.
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