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Recovery Manager 38.5h/W - IKEA Graz, Graz
Client:
Ikea
Location:
Graz, Austria
Job Category:
Other
EU work permit required:
Yes
Job Reference:
5819b6fb851c
Job Views:
3
Posted:
31.05.2025
Expiry Date:
15.07.2025
Job Description:
Who you are
* You are passionate about IKEA, our range, and our customers and cannot wait to inspire others with this passion.
* You are enthusiastic about recovery and want to leave your footprint by developing innovative ideas that add value.
* You are proactive, hands-on, analytical, and focus on identifying root causes to improve recovery and quality processes.
* You have leadership experience, preferably in retail.
* You understand the impact of the product lifecycle on business and can use KPIs to develop strategies.
* You are a skilled communicator in both German and English.
Your responsibilities
* Lead, coach, and develop the Product Quality & Recovery team, prioritizing customer satisfaction.
* Collaborate across functions to ensure understanding and contribution to quality, safety, and recovery processes.
* Establish prerequisites for delivering excellent shopping experiences and efficient recovery operations.
* Identify and optimize work methods, processes, and tools related to product quality and safety.
* Develop the team and plan for succession.
Apply now! The minimum salary is based on full-time employment (38.5 hours/week), 3,000 gross per month (all-in contract). Working hours are flexible from Monday to Saturday, every second Saturday. We welcome applications from people with disabilities and diverse ethnic backgrounds.
Our selection process starts before the application deadline. Send your motivation letter and CV as soon as possible. We look forward to your application!
We value open-minded individuals who appreciate Swedish corporate culture and interior design. Learn more about our benefits and development opportunities on our website.
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