ABOUT FRIENDLY FIREFriendly Fireis an international gaming café franchise with a presence across multiple continents. It is a place where gamers come together to connect, compete, and win, while building friendships that last a lifetime.JOB DESCRIPTIONAct as the lead trainer for our master franchise, delivering training across all aspects of Friendly Fire operations (customer experience, sales, technical basics, atmosphere, procedures) to new franchisees, managers, internal trainers, and front-line staff.Serve as an ambassador of the Friendly Fire culture (Positive Environment, Integrity, Customer Focus), ensuring it is consistently implemented across all locations.Provide hands-on support for the successful launch of 20+ locations during the initial expansion phase.Participate in team building, staff recruitment, and operational setup for new clubs.Help identify operational risks, bottlenecks, and growth opportunities, particularly in staff performance and day-to-day operations.REQUIREMENTSHighly extroverted, energetic, responsible, and a natural leader.Excellent interpersonal skills with the ability to work independently and take ownership.Strong commitment, determination, and flexibility to handle demanding schedules.Proven skills in staff recruitment and team building.Ability to motivate personnel, improve performance, and drive results.Experience in operational risk management and issue mitigation, with a practical, solution-oriented mindset.Ability to identify and implement compensation and incentive mechanisms (bonuses, motivation systems, performance-based rewards).Willingness and ability to travel frequently across Europe to support trainings and new location launches.WHAT WE OFFERA unique opportunity to build a career within an international franchise network .Hands-on exposure to management and franchise business operations .Flexible working hours.Salary by agreement, depending on experience and level of expertise.A clearly defined performance-based bonus scheme .