You can read/write simplified Chinese and have customer service in focus!
Know-how That I Bring Along
* You work with exceptional accuracy and enjoy handling information precisely
* Ideally you bring experience in handling large volumes of data in the fast moving e-commerce process, however, it is not a must
* You take initiative, act proactively and are eager to learn
* You are communicating fluently in Mandarin and English, and have a strong solution-oriented work approach
* High level of customer service and professional attitude are your natural competences
Tasks that inspire me
* You analyse shipment data with great accuracy in order to ensure smooth delivery of goods in e-commerce
* You monitor, identify and follow-up on possible irregularities and are informing customer on each step
* You respond to inquiries and provide timely feedback in a highly professional manner
* You prepare invoices within defined timelines
Offers that convince me
Careers paths are as individual as our traffic routes. We respect that and discuss your working hours, payment and everything that goes with it personally with you - we define the goals together. The minimum salary based on collective agreement amounts to EUR 2,285.10.- gross/month, however, we offer competitive compensation package based on qualifications and experience.
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