Location: Rohrendorf bei Krems, Austria
Type: Full Time
Hours: 8 hours per day
Job Description
#UrgentHiring - BCIC Swiss GmBH is looking for a full-time On-site Level-2 IT Support Specialist in Krems, Austria.
Responsibilities
1. Provide first/second level contact and problem resolution for customer issues.
2. Work with Third Party Vendors to remediate complex AV issues as needed.
3. Provide timely communication on issue status and resolution.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
6. Have basic knowledge of Mac operating system to support Apple PC users.
7. Install, upgrade, support and troubleshoot printers and computer hardware.
8. Perform general preventative maintenance tasks on computers, laptops, and printers.
9. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
10. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
11. Have broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.
12. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned.
Requirements
1. Need to have a 40-hour weekly Austria work permit.
2. Good knowledge about computers/IT.
3. Need to have German B2 level proficiency.
If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible.
Apply here: shamsun.nahar@bcic-swiss.com
Salary: Negotiable
Company Details: BCIC Swiss GmBH, Lattichstrasse 6, 6340 Baar
Apply Now!
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