Team Lead Business Process Management & Architecture (f/m/d)
For more than 90 years, PALFINGER has set benchmarks with innovative crane and lifting solutions worldwide. As a leading technology and mechanical engineering company, we transform customer needs into seamlessly integrated solutions while providing opportunities for our people to grow, collaborate, and push beyond limits. We foster an environment where we reach up, reach out, and reach beyond. Become part of our team and let’s lift each other to create what’s next.
We are looking for a Team Lead Global Business Process Management to build and develop our enterprise-wide BPM and process integration capabilities. In this role, you will establish and continuously improve the BPM framework, the end-to-end process architecture, and cross-domain process integration across the global template. You will lead a multidisciplinary team covering process management, process integration, and BPM training—ensuring that processes are standardized, well documented, integrated, and sustainably enabled through training. Acting as a key coordination function of the functional structured process and data team, you will safeguard cross-functional consistency, align with adjacent architecture domains (data, application, infrastructure), and enable scalable, high-quality process adoption across PALFINGER globally.
YOUR RESPONSIBILITIES:
Own and continuously evolve the PALFINGER BPM framework, standards, templates, and lifecycle; ensure consistent use of BPM tools (e.g., SAP Signavio) and TOGAF Tools
Lead the development and maintenance of the enterprise end-to-end process architecture; govern process design, review, and documentation quality
Ensure cross-domain end-to-end process integration across the global template; manage dependencies, handovers, and integration checkpoints and elevate design conflicts and risks
Own and govern the BPM training strategy (concepts, onboarding, learning paths) to enable sustainable process adoption in the functional organizations
Build and develop a multidisciplinary team; manage stakeholders and represent BPM&A topics in governance bodies and transformation programs and improve the community of BPM users at PALFINGER globally
YOUR QUALIFICATION
Bachelor’s degree in Business Administration, Computer Science, or a related field (Master’s preferred) or equivalent relevant work experience
5+ years of experience in Business Process Management (e.g., Business Architect, Business Process Manager/Expert, Process Owner, Process Improvement Specialist), incl. extensive BPMN 2.0 modelling expertise
At least 3 years of leadership experience (incl. matrix leadership) with a proven track record in stakeholder management and project delivery in complex, cross-functional environments
Strong experience with BPM tools (minimum 3 years with SAP Signavio or comparable); familiarity with BPM methodologies/frameworks (e.g., PDCA, CPI, Six Sigma, APQC)
Proven expertise in process integration and solution architecture (e.g., SAP S/4HANA end-to-end process design, interface/integration concepts); SAP Activate and SAP Signavio know-how preferred
Fluency in English; German proficiency preferred; SAP solution/enterprise architecture experience and SAP Activate and SAP Signavio knowledge are a plus
WHAT WE OFFER
Flexible working hours with no core time and possibility to work from home on a regular basis
Further training and international career opportunities
Corporate health management 'PALfit'
Company restaurant with freshly prepared meals and daily meal subsidy
Job ticket for travel to and from PALFINGER
Minimum yearly gross salary according to Austrian metal industry collective agreement is EUR 60.962,30 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.
Curious about this position or want to learn more? Reach out.
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