Join to apply for the Service Leader, Austria (M/W/D) role at Tesla
Join to apply for the Service Leader, Austria (M/W/D) role at Tesla
What To Expect
Our Country Service Leads are the leaders of our field Service operations. You will be responsible for delivering an exceptional service experience to our customers, developing your team members and organization, managing day-to-day operations, and ensuring Tesla Service meets the needs of our customers as well as the expectations of our employees.
As Country Service Lead you will be responsible for all our service locations and lead your Management team and organization to consistently deliver excellent results. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and the Tesla brand.
What You'll Do
1. Develop and drive strategic decisions for the service organization to ensure growth and to meet current and future business demands
2. Proactively guide and coach a team of managers, being present in the field and ensuring managers are empowered to make the right local decisions to drive the business forward
3. Regularly review country KPIs, identifying trends and reviewing in more detail with managers if required to quickly address any negative trends or issues
4. Constantly assess potential service improvements
5. Effectively communicate and motivate teams, as well as adapting to the changing needs of the company
6. Collaborate closely with other EMEA Country Leaders, as well as with other business areas ensuring a strong network of peers
7. Manage financials from a service perspective for the country, maintaining an overview of cost savings, employee expenses, operational costs, profit and loss and revenue
What You'll Bring
8. A proven background of managing an organization or region to meet operational and strategic targets
9. An open and approachable leadership style, with experience of leading, motivating and coaching managers
10. Ability to find, organize and manipulate data for decision making and action taking purposes
11. Excellent organization skills, with experience of high-level reporting
12. Ability to move between a high-level, holistic business approach and communicating with employees on a grass-roots level
13. High professional command of the English and local language
For this position, we offer an annual minimum gross salary of €113,000 based on the above-mentioned job profile for full-time employment. Relevant professional experience and qualifications will be additionally considered. In addition, we offer a Tesla stock option package.
, Tesla
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities
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