Overview
Senior Technical Writer (m/f/x) at Dynatrace. Role focuses on documentation for product areas, working with development teams to deliver documentation and contribute to it. Dynatrace Documentation drives user adoption of our unified observability, security, and business platform.
Responsibilities
* Own documentation for a product area and work closely with development teams to deliver documentation for them.
* Create concise, clear, and accurate product explanations for non-technical users.
* Serve as an editor for fellow technical writers and documentation contributors.
* Be an early adopter of Dynatrace.
* Navigate complex use cases with technical knowledge and document them in an easy-to-consume way.
* Be a user advocate, connecting developers and users perspectives.
* Provide guidance for documentation contributors to enable autonomous work.
* Share knowledge and mentor fellow technical writers.
* Work in the docs-as-code process using a Markdown-based static site, VSCode, and Git.
* Collaborate within a global R&D team with offices in Austria, Poland, Spain, Estonia, Israel, and the US.
What Will Help You Succeed (Qualifications)
* A technical degree with writing experience in writing OR a linguistic degree with technology-related experience.
* 3+ years of experience in technical communication, focusing on user documentation for software.
* Excellent level of English.
* Ability to produce clear, precise, and conversational copy for the web.
* Ability to learn quickly and continuously.
* Ability to understand both developers and users of software.
* Excellent written and verbal communication skills.
* Experience in an agile software development environment.
* Proficiency in Markdown, Git, Jira, and PowerShell.
Technical proficiencies that will benefit you
* Knowledge of any programming language and experience using it.
* Knowledge of any query language and experience using it.
Adding a portfolio of your writing examples will benefit your application.
Why you will love being a Dynatracer
* Dynatrace is a leader in unified observability and security.
* Competitive compensation packages designed to recognize and reward performance.
* Work with the largest cloud providers and partners worldwide to create strategic alliances.
* The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help customers modernize and automate cloud operations and deliver software faster and more securely.
* Over 50% of the Fortune 100 are current customers of Dynatrace.
Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing, Public Relations, and Writing/Editing
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