Overview
Your role at Dynatrace. As a Senior Product Experience Designer, you will shape the user experience for our Application Observability solutions, ensuring users can seamlessly monitor, debug, and optimize their applications. You will work on journeys for logs, distributed tracing, services, and live debugging, crafting intuitive, elegant experiences for highly technical tools. You will collaborate with product managers and engineers to ensure designs align with user needs, technical feasibility, and business goals. This role requires a deep understanding of user workflows, a passion for solving complex problems, and the ability to ask the right questions to drive meaningful solutions.
Responsibilities
Design end-to-end user experiences for distributed tracing, live debugging, and log management.
Work closely with product managers to understand requirements, advocate for user needs, and ensure designs address customer pain points.
Partner with engineers to ensure designs are technically feasible and user-friendly, leveraging technical knowledge to improve workflows.
Conduct user research and testing to deeply understand customer pain points and validate designs.
Contribute to and evolve our design system, ensuring consistency across the Application Observability suite and the broader Dynatrace platform.
Balance system performance, scalability, and usability to deliver exceptional experiences.
What Will Help You Succeed
At least 5 years of experience designing digital software products, with a focus on enterprise software or SaaS solutions.
Proficiency in prototyping with Figma and proven ability to create elegant, intuitive user journeys.
Ability to ask critical questions and collaborate with product managers to align designs with user needs and business goals.
Technical knowledge is a strong plus, including familiarity with APIs, developer workflows, or basic coding.
Experience designing for developer-focused products, such as monitoring, debugging, or observability tools, is a strong plus.
Familiarity with vibe coding or tools that bridge design and development is a strong advantage.
Strong communication and collaboration skills to work effectively with cross-functional teams.
A passion for solving complex problems and designing for highly technical users.
Application Details
When applying, please provide a link to an online portfolio showing only 1 or 2 complex projects aligned with Dynatrace's products. Showcase the outcomes and explore the challenges or business needs addressed. Describe your role and responsibilities in those projects, emphasizing the strategies and processes used to develop solutions and navigate complexities. We are interested in your experience with digital software products and systems at the enterprise level, including B2B, SaaS, and desktop software projects. Avoid including mobile or B2C project examples.
Please apply with both your resume and portfolio in English.
Why you will love being a Dynatracer
A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Working with the latest technologies and at the forefront of innovation in tech on scale; but also in other areas like marketing, design, or research.
A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
An environment that fosters innovation, enables creative collaboration, and allows you to grow.
A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Relocation support to our R&D Headquarters in Linz, a sustainable city with high quality of life and affordable living costs.
Compensation And Rewards
We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 60,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.
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