Overview
Advisor Monitoring & Evaluation (M&E)
Unit: Global Insights – Research, Development, Advocacy (FSC)
Preferred location: Vienna (Austria), Skopje (North Macedonia), Dakar (Senegal), La Paz (Bolivia), Nairobi (Kenya), Faridabad (India), Amman (Jordan)
About us
SOS Children\'s Villages, founded in 1949, is the world\'s largest non-governmental organization focused on supporting children and young people without parental care, or at risk of losing it.
Child neglect, abuse and abandonment are everywhere. Families are at risk of separation. Locally led, we work in more than 130 countries and territories to strengthen families who are under pressure so they can stay together. When this is not in a child or young person\'s best interests, we provide quality care according to their unique needs.
Together with partners, donors, communities, children, young people and families, we enable children to grow up with the bonds they need to develop and become their strongest selves. We speak up for each child\'s rights and advocate for change so all children can grow up in a supportive environment.
Mission
The Global Insights Unit sets standards and processes for programme data, manages programme IT systems, and delivers global insights across the federation. By integrating data governance, systems management, analytics, and reporting, the unit ensures that reliable, secure, and consolidated programme data is available to member associations, governing bodies, and partners to support accountability, learning, and evidence-based decision-making.
The M&E Advisor provides strategic leadership for the global monitoring and evaluation (M&E) framework of SOS Children’s Villages International. The role ensures that standards, tools, indicators, and processes are harmonized across the federation, maintaining high quality, ethical integrity, and alignment with organizational strategy and programme frameworks. It drives the generation and use of evidence at both global and national levels, supports the integration of M&E within digital systems and programme IT tools, and strengthens the federation’s ability to measure impact. Additionally, the role leads and professionalizes the global M&E network, fostering peer learning and consistent practice across member associations.
Responsibilities
* Global M&E Strategy, Framework and Standards
o Lead the development, governance and continuous improvement of SOS Children’s Villages’ global M&E framework, including global indicators, data collection & quality standards and evaluation guidance.
* Stakeholder Engagement and Accountability
o Manage diverse internal and external stakeholders, including governing bodies, member associations, donors, partners, and academic collaborators; aligning their expectations on impact reporting and evidence needs.
o Promote and support compliance with global M&E standards, donor requirements, ethical data practices, and safeguarding guidelines across stakeholders.
* Capacity Building and Global Network
o Lead and facilitate the global network of M&E focal points, promoting peer learning, and strengthening technical capacity across the federation.
o Design and deliver global webinars, training materials, and communities of practice, and develop competency frameworks to advance MEAL professionalism.
* Evidence Generation and Learning
o Lead the generation of federation-wide evidence for key reporting processes, including external communications and reporting to governing bodies.
o Ensure that global insights, evaluation findings, and data are translated into actionable recommendations and used to inform strategic and programme decision-making.
* Evaluation Oversight
o Coordinate multi-country or portfolio evaluations in collaboration with research teams, developing terms of reference, assuring methodological rigor, and ensuring timely dissemination of findings.
o Improve quality standards and processes for evaluations, research studies, and assessment tools.
* Cross-functional Collaboration
o Work closely with strategy, programme, research, advocacy, and communication teams to ensure an integrated, coherent approach to M&E.
Safeguarding and Safe Environment
Responsibilities to Uphold Safeguarding (standards) and Promote a Safe Environment. You are expected to:
* Commit to the Code of Conduct and reflect on safeguarding implications of your work on an ongoing basis.
* Actively participate in team discussions to identify risks and apply preventative and mitigation measures and strategies.
* Integrate safeguarding principles into daily decisions and tasks.
* Report safeguarding concerns promptly and in line with procedures.
* Promote values-based culture, accountability and zero tolerance of harm.
Requirements
Position requires 5-8 years of experience:
* Minimum 5 years of relevant experience in coordinating M&E systems, frameworks or evaluation functions in complex organisational environments (e.g. humanitarian, development, public sector or international organisations).
* Minimum 3 years of experience managing or supporting complex M&E projects, including rollout of tools, methodologies, surveys and data collection systems.
* Experience in developing or applying M&E frameworks, indicators, and data collection approaches to support insights generation and data-driven decision-making.
Technical Skills
Essential:
* Advanced: Expertise in monitoring, evaluation, accountability and learning methodologies (MEAL).
* Advanced: Knowledge of M&E framework design, indicator development, evaluation design, and learning systems.
* Intermediate: Experience in designing and implementing data collection approaches.
* Intermediate: Facilitation, training, and stakeholder engagement skills for capacity building.
* Intermediate: Ability to translate evidence into clear narratives and insights for reporting and decision-making.
* Intermediate: Knowledge of data interpretation and analysis.
Desired:
* Background in research methodologies (quantitative and qualitative).
* Experience with digital data collection/ survey tools (e.g. KoboToolbox or equivalent).
* Familiarity with data visualization tools (e.g., Power BI, Tableau).
* Familiarity with data integration between data collection tools and reporting solutions.
Other competencies and soft skills
* Strategic thinker able to connect M&E insights to organizational priorities.
* Strong communication skills for both technical and non-technical audiences.
* Strong leadership and influencing skills; ability to manage expectations and build trust with internal and external stakeholders.
* Strong interpersonal skills and high cultural sensitivity.
Ways of working
* Global collaboration and communication – Working effectively across countries, cultures, and time zones with clear communication, transparency, and shared understanding within distributed teams.
* Cross-functional collaboration – Working closely with colleagues across different functions to deliver meaningful outcomes aligned with the organisation\'s mission.
* Effective collaboration within matrix structures – Maintaining open communication and clarity on roles to support coordinated delivery across teams.
* Flexibility and adaptability – Remaining responsive to evolving contexts and adjusting priorities as needed.
* Ownership and accountability – Taking responsibility for advancing tasks and initiatives and following through on commitments.
* Strengthening member associations and their autonomy – Sharing knowledge, tools, and lessons to strengthen capacity and independence.
* Continuous feedback and transparency – Encouraging open data sharing to enable learning and improvement.
What We Stand For
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure mechanisms to raise awareness, aid prevention, encourage reporting and ease response.
SOS Children’s Villages is committed to creating and maintaining a safe working environment for our staff, the children and young people and the communities that we work for. The organization prohibits harassment, exploitation and abuses by or of any employee, supervisor, manager, child, young people, community, contractor, applicant, or other individual with whom SOS Children’s Villages employees come into contact by virtue of their work. All employees are expected to carry out their duties in accordance with our prevention and protection against sexual harassment, exploitation and abuse policy.
In addition, SOS Children’s Villages applies a zero-tolerance policy concerning any fraud. The organization does not charge a fee at any stage of the recruitment process.
Successful candidates will have to submit a criminal record certificate, current within the last three years. In accordance with the organisation’s child protection policy, these positions will be subject to criminal record checks.
Note: This description excludes application-process information. All other content remains as provided.
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