This is a full-time, on-site role for a Front Desk Receptionist located in Kitzbühel. The Front Desk Receptionist will be responsible for managing phone calls with proper etiquette, handling receptionist duties such as greeting guests, managing check-ins and check-outs, selling ski passes and providing excellent customer service. Additionally, the role includes clerical tasks like managing reservations, updating records, and ensuring smooth operation of the front desk.
Qualifications
Proficient phone etiquette and excellent communication skills in German & English
Experience in performing receptionist duties and delivering customer service
Basic clerical skills such as managing reservations and updating records
Strong organizational and multitasking abilities
Proficiency in using front desk management software is a plus - Protel, Feratel, Hotelkit etc.
Ability to work independently and collaboratively in a team environment
Previous experience in the hospitality industry is an advantage