National Account Manager Insurance Brands
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About Us
With a proud history dating back to 1953, Johns Lyng Group is one of Australia’s most respected insurance builders. Known for our commitment to excellence and a culture of transparency, we’re ready to respond to any building emergency – and we do it with integrity, drive, and a strong team behind us.
The Opportunity
Due to ongoing growth, we’re seeking a National Account Manager to join our team. Reporting to the Executive Director of Business Development & Marketing, you'll play a key role in nurturing client relationships, expanding our presence in the insurance market, and driving sustainable, profitable growth.
This is your chance to make a real impact in a secure, long-standing business that values its people and supports career progression.
What We Offer
* The opportunity to join an organisation with an exciting future
* Stability and job security with an established and respected organisation
* An impact across the entire business
* Support and guidance from senior executives
* A positive and rewarding team culture
* Career progression where great work is recognised and rewarded
* Discounts on technology, cars, fashion, and leisure
* Up-to-date technology and a modern office environment
* Ongoing training and clear career pathways
* No city travel and free parking nearby
What You'll Be Doing
* Manage key accounts across national insurance brands
* Act as the main point of contact for clients
* Drive retention and satisfaction by delivering on client expectations
* Prepare monthly business reports
* Conduct regular face-to-face meetings, training, and KPI reporting
* Be a trusted ambassador for JLG across all interactions
* Identify market opportunities and lead business development initiatives
* Leverage analytics and internal tools to enhance client service
* Liaise with internal departments and senior management to stay ahead of industry changes
* Travel locally and interstate, as required
What We’re Looking For
We’re after a motivated, energetic professional who thrives on building strong relationships and solving problems with a proactive mindset. You’ll be an excellent communicator, highly organised, and ready to hit the ground running in a fast-paced environment.
Your Experience & Skills
* Strong background in the insurance industry
* Experience in claims and account management
* Proven decision-making and negotiation abilities
* High-level relationship management skills
* Excellent written and verbal communication
* Proficient in Microsoft Excel, PowerPoint, and Outlook
* A team player with a positive, can-do attitude
* Valid Australian driver's licence
While industry experience is important, we are just as interested in your attitude and drive. If you’re ready to learn, grow, and contribute to a team that values your success – we want to hear from you.
Looking to take your career to the next level? Join an industry leader where your energy, passion, and people skills are truly valued.
Please note: A criminal background check is part of our recruitment process.
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Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as an Insurance Account Manager?
* Do you have experience in a role which requires relationship management?
* How many years' experience do you have in a client services / account management role?
* Do you have a current Australian driver's licence?
* Do you own or have regular access to a car?
* Please advise your annual salary requirements
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