The group you’ll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers' installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you’ll make
In this role located in Villach, Austria, the Senior Applications Engineer within CSBG/Reliant will support the successful penetration of Lam’s SWC products, focusing on specialty technologies including advanced packaging, power, CIS, RF. This role will be the primary technical interface between the customer, field, and Lam, and must be capable of understanding and explaining how Reliant offerings can address the customer’s current problems, future technology nodes, and integration challenges.
What You’ll Do
* Understand customer requirements and present demonstrations to address these needs.
* Understand customer applications within specialty and advanced packaging markets, integration challenges, and layer-level requirements.
* Hold working group meetings with customers, including preparation, alignment, project management, and defining success criteria.
* Update customer and Lam management and executives on project status and direction.
* Coordinate demos between all involved groups and product teams.
* Respond to customer specifications and deliver technical marketing presentations.
* Manage new customer applications technically.
* Focus on integration challenges and layer-level requirements for customer devices, especially specialty technologies.
* Understand integration around advanced packaging applications.
Who We’re Looking For
* BSc in Materials Science, Chemical Engineering, Chemistry, or Physics; PhD preferred.
* 10+ years’ experience in program or project management in relevant areas.
* 15+ years’ experience working with customers in the semiconductor industry.
What We're Offering
This position is governed by the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry, occupation group H. Salary is negotiable based on education, expertise, and skills, paid 14 times per year.
Villach - a great place to live and work
Visit www.welcome2villach.at for information about living, working, and studying in Villach/Austria.
Our commitment
We value diversity, inclusion, and empowerment. Lam Research is an equal opportunity employer, committed to non-discrimination and adherence to all applicable laws.
Our work location models include On-site Flex and Virtual Flex, offering a mix of on-site and remote work options based on role needs. #J-18808-Ljbffr