Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.
At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.
Job responsabilities
Your mission
* Manage, coach, supervise & motivate your team on the floor.
* Recruit, train and develop your team and driving a culture of excellence across all retail activities.
* Analyse weekly and monthly performance and clearly communicate reports to GM.
* Maximize the sales performance of the staff through product knowledge. education, coaching staff through selling and clientele skills and reviewing individual transaction statistics on a regular basis. ApplyRIMOWA standards and training programs.
* Support and uphold the RIMOWA values and competencies at all times, striving to exceed expectations.
* Lead by example and demonstrate RIMOWA sales and service model.
* Assist client advisors with the achievement of their individual goals by monitoring the suggested selling process and providing timely feedback and direction.
* Ensure that all strategies, values and policies are exemplified by all team members.
* Promoting a respectful sales environment is maintained at all times.
* Assist all clients in providing outstanding sales and service experience.
* Develop a specific plan to improve communication and reputation, improving performances and new client development.
* Ensure store tidiness, the correct execution of VM and new launch displays.
Profile
Your experience
* Minimum 5+ years sales and management experience in luxury retail environment
* Exceptional interpersonal skills
* Passion for retail and client service
* Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base.
* Fluent in speaking the national language and English. Additional languages are a plus.
Our offer
* A competitive salary based on your experience with additional profit sharing scheme
* Your own RIMOWA Essential Ambassador suitcase (after 6 months on a permanent contract)
* Staff discount on RIMOWA products
* Financial and psychological support through the LVMH Heart Fund
* An international and exciting environment within the LVHM Group
* Exciting projects and individual career development opportunities
* Regular product & leadership trainings to continuously expand your know-how in the luxury segment
Additional information
Your future
At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future.
What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy and uncomplicated - just tell us your salary requirements and earliest possible start date.
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