Your mission
As a Software Support Engineer you provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) - Suite, analyze source code, and document knowledge in our knowledge base to keep the software running.
* Support our international customers and Key Users in the application of our software products and ensure that solutions are rolled out in a timely manner (2nd level support)
* Answer technical and functional inquiries from customers regarding MIC GTM-Suite
* Analyze of the source code of the MIC GTM-Suite (Java, Oracle PL/SQL, SQL)
* Document knowledge (technical notes and articles)
Your skills and qualifications
* Computer science education (HTL, FH, Uni) with some years of relevant work experience
* Good knowledge in JAVA, SQL and relational DB
* Very good English (spoken & written)
* Service orientation and good communication skills
* Independent and structured way of working
We offer you
* Cooperative, appreciative and respectful culture
* International context with global players
* Professional onboarding: Personal training plan and mentoring
* Individual development and career opportunities (MIC Academy)
* Employee bonus and various benefits
Compensation
We are legally obliged to disclose the minimum salary for this position, which is € 44.450,- gross per year (full-time employment). We offer a higher salary in line with your qualifications and experience.
Join our international MIC Team!
HQ Linz
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