Customer Support Italian-Speaking - Remote role located in Greece
Position: Customer Expert
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time
Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
What You’ll Do
* Communicate with customers via phone, chat, and email
* Track and manage cases to ensure timely resolution
* Maintain high customer satisfaction and represent the brand with professionalism
* Build strong, positive relationships with partners and customers
* Work towards achieving personal and team targets
Requirements
What You Bring
* Fluent German (both written and spoken)
* Good English skills (min. B2 level)
* Excellent communication and problem-solving abilities
* Basic computer skills and tech confidence
* Team spirit, adaptability, and a proactive mindset
Apply now and start your new life under the Aegean sun!
Benefits
What We Offer
* Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
* Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
* Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
* Training & career development: full onboarding with certified instructors and clear growth opportunities
* Vibrant workplace: community activities, social initiatives, and free online Greek lessons