Join to apply for the System Administrator-Helpdesk (m/f/d) role at New Work SE.
This position involves managing, configuring, and supporting IT hardware and software, providing first-level support, maintaining documentation, and collaborating with various departments within an international environment.
Your tasks:
* Manage, configure, and prepare IT client hardware including laptops (Windows & Mac), meeting rooms, and peripheral devices.
* Provide first-level support, addressing technical issues, installing software, setting up new devices, and managing user access to internal networks and services.
* Maintain and update comprehensive IT documentation to ensure clarity and continuity of processes.
* Act as a key contact person, providing effective communication and support for technical issues within the office.
* Collaborate closely with different departments to understand and fulfill onsite IT needs efficiently.
* Contribute actively as part of the central services team at the Vienna office, operating within an international, cross-functional environment.
Your skills:
* Relevant experience in IT support, system administration, or a similar helpdesk role.
* Strong problem-solving skills, practical approach, and enjoyment in troubleshooting and resolving technical challenges.
* Well-organized, communicative, and service-oriented, capable of managing multiple tasks.
* Excellent communication skills in English and German (both written and spoken).
* Enthusiastic, motivated, proactive, with a positive attitude towards learning new skills and technologies.
Your benefits:
* Accident and travel insurance
* Company pension
* Sports classes
* Mobile devices for private use
* Drinks, food & goodies
* Public transport ticket
* Bike leasing
* Remote work option
* Bring your dog to the office
* Attractive bonus model
Your contact person: Cristina Cohi, Senior HR Specialist. Feel free to get in touch with us if you have questions about the job.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Software Development
Referrals increase your chances of interviewing at New Work SE by 2x.
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