About Headwall
Headwall is a leading provider of hyperspectral solutions, industrial image processing, and intelligent sensor systems for industrial quality control and sorting. We develop high-tech solutions that transform industries worldwide.
Are you service-oriented, structured, and want to actively contribute to customer satisfaction and the expansion of our sales pipeline? Then we would like to get to know you!
Your responsibilities
* Operational customer support in internal sales with a strong customer focus and emphasis on sales opportunities
* Close collaboration with our field sales team in operational sales
o Lead management -> Qualification, nurturing, and handover of qualified leads
o Active participation in the creation and follow-up of offers
o Support at trade fairs, customer events, and presentations
* Collaboration in key account management together with the KAM
* Interface to marketing (sales enablement process)
* Support in lead management and in managing our sales pipelines (inbound lead processing, CRM maintenance, and structured follow-ups)
* Collaborate with internal teams and actively contribute to the optimization of sales processes
Your profile
* Technical or commercial background
* At least 3 years of professional experience in customer service, inside sales, or order processing
* Fluent in German and English (C1); additional languages are an advantage
* High service orientation and strong communication skills
* Confident use of CRM & ERP systems
* Structured, independent, solution-oriented way of working
* Enjoy working with customers and sales processes
General conditions
* Department: Sales & Marketing
* Role: Inside Sales
* Location: Graz
* Work Model: Hybrid (approx. 60/40)
* Hours: Full-time
* Travel: 10–20% (trade fairs, customer meetings)
* Salary: €3,200–4,500 gross/month 14x
o Minimum salary under collective agreement: €3,175 gross/month (full-time)
o Above-average pay depending on qualifications and experience
Our benefits
* Flexible working hours without core hours – you decide whether you start early or later
* Home office option & remote-friendly
* Collegial, appreciative working environment & many opportunities for further development
* Public transport subsidy and free parking spaces, covered bicycle parking
* Company pension scheme in accordance with §3/1/15a EstG
* Lunch allowance, free coffee, tea, and fruit
Our recruiting process
1. Initial review of your application
2. Initial interview with People & Culture & Sales
3. Getting to know each other & technical interview with team & management
4. Offer & start planning
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