Customer Service Specialist (f/m/d). Gebrüder Weiss has been delivering goods worldwide for 550 years. How have we managed to stay successful for so long? The answer is: by relying on employees who love to get things moving. If you want to move products on land, at sea or in the air and even CO₂-neutral at the request of the customer, then you become part of the global Gebrüder Weiss network. Would you like to find out more about us? Know-how that I bring along * You work with exceptional accuracy and enjoy handling information precisely * Ideally you bring experience in handling large volumes of data in the fast moving e-commerce process, however, it is not a must * You take initiative, act proactively and are eager to learn * You are communicating fluently in Mandarin and English, and have a strong solution-oriented work approach * High level of customer service and professional attitude are your natural competences Tasks that inspire me * You analyse shipment data with great accuracy in order to ensure smooth delivery of goods in e-commerce * You monitor, identify and follow-up on possible irregularites and are informing customer on each step * You respond to inquiries and provide timely feedback in a highly professional manner * You prepare invoices withing defined timelines Offers that convince me Careers paths are as individual as our traffic routes. We respect that and discuss your working hours, payment and everything that goes with it personally with you - we define the goals together. The minimum salary based on collective agreement amounts to EUR 2,285.10.- gross/month, however, we offer competitive compensation package based on qualifications and experience. Gebrüder Weiss is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law. Apply now Your direct contact: Karamehmedovic Elvira 43 1 79799 7259 Direction Watch stories