PositionWelcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand's century-old heritage, craftsmanship and its commitment to innovation.At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.Job responsibilitiesYour missionManage, coach, supervise & motivate your team on the floor.Recruit, train and develop your team and driving a culture of excellence across all retail activities.Analyse weekly and monthly performance and clearly communicate reports to GM.Maximize the sales performance of the staff through product knowledge. education, coaching staff through selling and clientele skills and reviewing individual transaction statistics on a regular basis. ApplyRIMOWA standards and training programs.Support and uphold the RIMOWA values and competencies at all times, striving to exceed expectations.Lead by example and demonstrate RIMOWA sales and service model.Assist client advisors with the achievement of their individual goals by monitoring the suggested selling process and providing timely feedback and direction.Ensure that all strategies, values and policies are exemplified by all team members.Promoting a respectful sales environment is maintained at all times.Assist all clients in providing outstanding sales and service experience.Develop a specific plan to improve communication and reputation, improving performances and new client development.Ensure store tidiness, the correct execution of VM and new launch displays.ProfileYour experienceMinimum 5+ years sales and management experience in luxury retail environmentProfessional sales development skillsExceptional interpersonal skillsPassion for retail and client serviceStrong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base.Fluent in speaking the national language and English. Additional languages are a plus. Our offerA competitive salary based on your experience with additional profit sharing schemeBonus schemeYour own RIMOWA Essential Ambassador suitcase (after 6 months on a permanent contract)Staff discount on RIMOWA productsFinancial and psychological support through the LVMH Heart FundAn international and exciting environment within the LVHM GroupExciting projects and individual career development opportunitiesRegular product & leadership trainings to continuously expand your know-how in the luxury segmentAdditional informationYour futureAt RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future.What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy and uncomplicated - just tell us your salary requirements and earliest possible start date.RIMOWA MAISONIt is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father's visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA's global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today's ever-changing world.