ESSENTIAL RESPONSIBILITIESManage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generationCollect and analyze current Wellness trends, develop and implement new ideas and drive its innovation under the guidance of the Director of WellnessMonitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approachEnsure the highest standards of service are adhered with a seamless guest service experiencePrepare, recommend and manage the annual budgets, forecasts, marketing plans and objectivesREQUIREMENTSMinimum 5 years' relevant working experience in a sizeable luxury spas or wellness servicesPossess excellent guest services skills, professional presentation and sophisticated interpersonal skillsConfident, enthusiastic and motivationalGerman is a plus, but not a mustStrong sense in business acumen and Wellness market trends with leadership potential