International Customer Service Professional - Export Specialist
Join to apply for the International Customer Service Professional - Export Specialist role at Red Bull.
Are you passionate about international logistics and customer service?
As an International Customer Service Professional - Export Specialist, you will play a pivotal role in supply chain operations. Based in Elsbethen, Austria, you will manage the end-to-end order-to-cash process (O2C), oversee product launches, and contribute to system and process enhancements for your assigned markets. Join our dynamic International Customer Service team within Global Operations, where you will have the opportunity to collaborate with internal and external partners, ensuring seamless export operations and driving excellence in logistics and customer service.
All the responsibilities we’ll trust you with:
* ORDER MANAGEMENT & EXPORT ADMINISTRATION – Manage the end-to-end order-to-cash process, including credit risk management, order handling, and coordination of shipping activities with subsidiaries and distribution partners. Oversee transport planning, monitor shipments, manage invoicing and credit risk for finished goods, visibility items, and branded vehicles. Prepare export documents and certificates, ensuring compliance with international trade regulations.
* SKU PORTFOLIO & MASTER DATA – Drive kickoff and setup of new SKUs and packaging materials, while managing updates to existing products such as layout or recipe modifications. Maintain material master data, customer master data, and pricing conditions for the markets assigned to you, ensuring seamless operations and data integrity.
* COMMUNICATION, COORDINATION & ENHANCEMENTS – Align closely with customers and internal teams on export-related topics, maintain a professional and solution-oriented approach. Participate in system testing and implement logistics enhancements tailored to your markets. Foster strong relationships with stakeholders, contributing to overall operational success.
Your areas of knowledge and expertise that matter most for this role:
* A-level or a Bachelor’s degree in Commerce, Logistics, or equivalent professional experience in an international order-to-cash (O2C) environment, ideally within the FMCG/CPG industry.
* Fluent in English with strong professional communication skills; German is merital.
* Proficiency in SAP S/4HANA, BI reports, and Microsoft Office is preferred.
* A self‑motivated team player with a positive mindset, entrepreneurial thinking, and the ability to manage multiple priorities in a fast‑paced environment.
* Exceptional organizational skills, attention to detail, and service orientation.
* A proactive approach to identifying risks, understanding complex logistics processes, and finding effective solutions.
Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2.446,00 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.
At Red Bull we believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.
Seniority level: Associate
Employment type: Full‑time
Job functionb> Other
Industries: Food and Beverage Services
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