Competitive Salary + Great Employee Discount
Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.
Our West Elm store in Fortitude Valley, is seeking a results-driven, customer-focused, and dynamic Store Manager to deliver exceptional customer service, lead a brilliant team, and inspire outstanding performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster. Availability to work full alternate weekends as part of the roster rotation is also required.
Why You Will Love Working With Us
* Generous employee discounts so you can enjoy our amazing products
* Paid parental leave to support you through life’s most important milestones
* Access to a confidential Employee Assistance Program for personal and professional support
* Career growth opportunities with real investment in your development
* A supportive, collaborative team culture where your success is celebrated
* The chance to be part of a fast-growing global business with an entrepreneurial spirit
What You Will Be Doing
Own store performance by achieving sales, payroll, and contest goals while ensuring an exceptional customer experience at every touchpoint.
Build and lead a high-performing team by hiring great talent, developing future leaders, and creating a people-first culture.
Coach, motivate, and empower your team through ongoing training in sales, service, and product knowledge to drive performance and career progression.
Maintain operational excellence through strong execution of store standards, safety practices, inventory management, and loss prevention.
Create a positive environment where your team feels valued, inspired, and supported to do their best work every day.
How You’ll be Successful
Bring retail leadership experience, ideally in homewares or specialty retail.
Take full ownership of results and make confident, business-focused decisions.
Lead, coach, and inspire your team to exceed goals and grow professionally.
Deliver exceptional customer experiences with a proactive, solutions-first mindset.
Stay agile, think critically, and adapt quickly to drive performance and team success.
Ready to join the Team?
If you’re a motivated Retail Professional looking to take the next step in your career, apply today and make an impact as our next Store Manager!
Only candidates with permanent work rights in Australia will be considered.
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