#TRANSFORMINGTOMORROW: MAKE A DIFFERENCE WITH US.
IT:U is a new technical university in Austria (Linz) dedicated to digital transformation, driven by interdisciplinary research and project-based learning to actively shape this transformation and advance it with a solution-oriented approach.
IT Support Technician (f/m/d) *
Your tasks and responsibilities:
* Providing technical IT support for end users on site, by telephone or ticket system
* Diagnosis, documentation and resolution of hardware and software problems
* Installation, configuration and maintenance of IT systems, applications, mobile phones and IT workplace
* Support for audio and video conferencing systems, including setup and troubleshooting for meeting rooms and during university events
* Training and support for end users in the use of IT systems
* Creation and maintenance of documentation and knowledge base
* Compliance with IT guidelines and security standards
* Collaborating with other IT teams to solve complex problems
Your strengths and skills:
* Completed IT apprenticeship, IT technical school, HTL (partial), (partial) studies in the IT field or corresponding practical experience
* Enjoy contact with students and employees
* Ability to work in a team, flexibility and service orientation
* Knowledge of Microsoft Office 365 / Entra / Teams / Sharepoint / Intune / Powershell and Windows 11 (Mac and Linux desirable)
* Very good written and spoken communication skills (German and English)
What you can expect:
* Varied and customizable tasks in an innovative educational and research institution
* Unique opportunity to help build a new university
* Responsible tasks in a highly professional, dynamic and digital environment
* Attractive campus with good transport connections
* Informal corporate culture with free coffee/tea and social events
* Free parking or KlimaTicket (Austria)
* A motivated team that is looking forward to meeting you
Competitive compensation starting from € 36.400 yearly gross salary, with the possibility of overpayment based on qualifications and experience.
We look forward to receiving your online application, including your CV and cover letter. *come as you are – we value and promote diversity in our team. Everyone is encouraged to realize their full potential, realize ideas and seize opportunities. Regardless of age, skin colour, religion, gender, sexual orientation or origin, we welcome applications from all people equally.
Employment Type: Full time
Location: Linz
contact person
Sonja Pfaffeneder
HR Generalistin
career@it-u.at
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