Description
Key Accountabilities:
Leadership
1. Support the Store Manager/Store Director with all policies and procedures to streamline and safeguard the store Act as Store Manager when appropriate to ensure the efficient running of the store, both front and back of house
2. Manage the sales floor efficiency through operational support roles i.e. Cashiers, Wrappers and Runners to ensure they are effectively supporting the sales floor and enhancing customer experience and sales
3. Ensure the store has substantial operational support and staff schedules are optimized to match customer traffic flows and operational demands
4. Manage the Stockroom and all related policies and processes i.e. deliveries (potentially overnight), dispatches, inventory etc
Drive for Results
5. Assist the Store Director/Store Manager in overseeing the Asset and Profit Protection influencing service delivery and minimizing loss
6. Ensure all Health and Safety legislation and processes are adhered to
7. Ensure the store building and all internal areas are maintained to the highest standard both front and back of house, including responsibility for store Housekeeping
8. Drive the digital strategy and ensure employees are engaged with new digital initiatives. Embrace new technology and be flexible and reactive to leverage technology initiatives in all areas of the store
9. Recruit, on-board and develop all store operational support. Lead the store Operations team, fostering a coaching environment
Brand protection:
10. Cascade company communications to all members of the store team and lead by example when embracing brand messages
11. Be the ultimate Brand Ambassador, seen by others as a beacon of the brand and bring to life Gucci’s core values
Job Requirements
12. Relevant experience in same or similar role, of not less than 3 years
13. Fluent English written and spoken
14. Knowledge of Stock management and stock control operative system
15. Eye for details
16. Management, leadership and coaching
17. Multitasking
18. Hands on approach
19. Start-up approach
Job Type
Regular
Start Date
2024-06-01
Schedule
Full time
Organization
Luxury Goods Outlets S.R.L Aust.