Key Mission of the Retail Director (Germany, Austria, Czech Republic, Netherlands & Switzerland) is to manage the country stores’ network and to develop the FENDI business into the country Market.
Job responsibilities
* Develop and implement commercial action plans to grow the business
* Manage boutiques operations, staff, merchandise, and customer service
* Monitor sales performance versus the budgets/targets and take necessary actions accordingly
* Communicate vision, strategy, and clear direction to retail staff
* Motivate the retail teams to achieve sales targets and KPIs
* Cooperate with HR in ensuring adequate staffing through recruitment, rotation, mobility, training, and development
* Structure the organization of retail activities and allocate responsibilities
* Work closely with the Merchandising and Visual Merchandising departments to ensure proper training to sales staff and appropriate product availability and display
* Propose layout adjustments as needed to ensure commercial efficiency
* Participate in lease negotiations with landlords
* Work closely with the Communication/Events department to execute local events
* Propose and effectively implement local marketing, customer relations/VIP strategies to promote the Brand’s image
Profile
* 10–12 years’ experience in Fashion/Luxury Sales
* 7–10 years’ experience in a multi-location management of a retail luxury business
* In depth knowledge of the local market
* Academic Degree in Economics, Finance, Marketing
* Strong selling and communication skills
* Excellent relationship skills, self-reliant
* Leadership, confidence, organization, professionalism
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