Associate ERP Officer (Human Resources and Payroll)(P2)
Join to apply for the Associate ERP Officer (Human Resources and Payroll)(P2) role at International Atomic Energy Agency (IAEA)
This is a re‑advertisement. Previous applicants remain under consideration and do not need to reapply. The selection exercise may be used to generate a roster of pre‑approved candidates to address future staffing needs for similar functions in any of the Departments and Offices of the Organization.
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.
Organizational Setting
The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
The Division of Information Technology supports the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises state‑of‑the‑art hardware and software platforms in a partially decentralised environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.
The IAEA's Enterprise Resource Planning (ERP) system, known as the Agency‑wide Information System for Programme Support (AIPS), was implemented in a multi‑phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully‑integrated solution that standardises and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.
Main Purpose
The Associate ERP Officer (Human Resources and Payroll) is member of the AMS and reports to the AMS Functional Lead in Human Resources and Payroll. He/she provides advice on, applies technical knowledge to, and provides human resources, TALEO and payroll functional and technical assistance to the delivery of IT services aimed at supporting the Agency's Enterprise Resource Planning (ERP) system known as AIPS (Agency‑wide Information System for Programme Support).
Role
The Associate ERP Officer (Human Resources and Payroll) is a functional/technical contributor, applying knowledge of Oracle and Taleo modules in the area of Human Resources including Oracle Human Resources, Self Service HR, Talent Acquisition Cloud including the Learning Management Cloud, Performance management, Taleo Recruitment, Taleo On‑Boarding, Oracle Payroll and Payroll Accounting and the corresponding business processes; a level 2 and 3 support agent, addressing issues and requests not resolved by the first level staff and contributing to provide guidance on AIPS application; and a configuration user maintaining configuration information for the AIPS modules. He/she works on projects and Change Requests in all areas of Recruitment, Human Resources, Payroll and Payroll Accounting.
Functions / Key Results Expected
Contributes in providing assistance to end users in Oracle Human Resources, Payroll, Payroll Accounting and Taleo applications.
Assist in assessing, handling and providing solutions for incidents and application service requests and contribute to business process improvement opportunities.
Participate in the implementation of change requests (new features, new RICEFW components, configuration settings, modifications to existing features) and projects based on PRINCE2 methodology.
Contributes to maintain the configuration of live ERP modules in the area of Human Resources, Talent Acquisition Cloud including Learning Management Cloud, Taleo Recruitment and On‑Boarding and Payroll/Payroll Accounting.
Participates in testing to validate if the implemented features meet requirements.
Contributes to document functional requirements to support application change requests, training material, Knowledge Transfer material and technical documentation.
Competencies and Expertise
Core Competencies
* Communication – communicates orally and in writing in a clear, concise and impartial manner; listens to and understands others’ perspectives and proposes solutions.
* Achieving Results – takes initiative to define realistic outputs and clarify roles, responsibilities and expected results; evaluates results realistically and draws conclusions from lessons learned.
* Teamwork – actively contributes to achieving team results and supports team decisions.
* Planning and Organising – plans and orchestrates his/her own work to support team/Section priorities, considering potential changes and proposing contingency plans.
Functional Competencies
* Client orientation – establishes effective relationships with clients to understand and meet or exceed their needs and ensures client satisfaction.
* Commitment to continuous process improvement – identifies opportunities for process, system and structural improvement and actively supports the application of quality‑management standards.
* Technical/Scientific credibility – acquires and applies new skills to remain up‑to‑date, reliably applying knowledge of basic methods and concepts.
Required Expertise
* Information Technology – Oracle Human Capital Management – good knowledge of HCM logic, configuration and processes.
* Information Technology – Oracle Payroll & Accounting – good knowledge of payroll processes, fast formulas, functions, and formulas.
* Information Technology – Oracle Taleo Recruitment – good understanding of Taleo Recruitment and On‑boarding processes and cloud solutions.
Qualifications, Experience and Language Skills
Bachelor’s Degree (or equivalent) in human resources, business administration, management, or information systems.
Minimum of two years’ experience in working with the implementation and post go‑live support for an enterprise‑scale solution based on Oracle E‑Business Suite, Oracle Payroll and Taleo, preferably with experience in Oracle E‑Business Suite Release 12.
Excellent oral and written command of English. Knowledge of other IAEA official languages (Arabic, Chinese, French, Russian, Spanish) is an asset.
Remuneration
The IAEA offers an attractive remuneration package including a tax‑free annual net base salary starting at US $55,163 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment currently amounting to US $22,065, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses. Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at https://www.iaea.org/about/employment/professional-staff/conditions.
General Information
The IAEA's paramount consideration in the recruitment of staff members is to secure employees of the highest standards of efficiency, technical competence and integrity. Staff members shall be selected without any unfair treatment or arbitrary distinction based on race, sex, gender, sexual orientation, gender identity, religion, nationality, ethnicity, disability, age, language or social origin. The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged. The IAEA has a zero‑tolerance policy on conduct incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.
Evaluation Process
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Qualified candidates may be subject to assessment exercises, competency‑based interviews, reference and background checks as part of the recruitment process.
Appointment Information
* Appointment is subject to a satisfactory medical report.
* Staff members may be assigned to any location.
* Candidates appointed to posts in the Professional and higher categories are subject to the IAEA rotation policy; their maximum tour of service shall normally be seven years.
* The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for a shorter duration than indicated above.
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