Role Overview
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Responsibilities
Lead the technical side of sales: join early‑stage conversations, present demos, and guide architecture and security discussions.
Act as hands‑on engineering lead—shining code, building integrations, and setting high quality standards.
Build and lead a high‑performing technical team across engineering, integration, and pre‑sales.
Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy.
Gather customer feedback, localize the product, and represent regional needs to the global Product team.
Serve as the local technical point of contact, building partnerships and handling escalations.
Requirements
7–8+ years of hands‑on software engineering experience.
Proven experience in pre‑sales, solution architecture, or technical implementation.
Customer‑facing background in roles such as Field CTO, Solutions Architect, or Deployed Engineer.
Demonstrated leadership experience (Director, VP, or Founder roles preferred).
Strong communication skills in English (written and spoken).
Ability to operate independently in a zero‑to‑one environment and build a team from scratch.
Bonus: Experience at fast‑paced startup environments.
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