Company DescriptionBaryTech is a multinational professional services company specializing in IT services and consulting. The company supports digital transformation with a comprehensive suite of services including IT Infrastructure & Services, Managed IT Services, Cloud & Security, Software Development, and Silicon Design & Verification. With offices in Germany, Austria, Belgium, Netherlands, France, Romania, India, and Bangladesh, BaryTech empowers businesses to achieve their maximum potential through technology and innovation. For more information, visit Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Innsbruck. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience. Day-to-day tasks include responding to emails and phone calls, resolving issues, and collaborating with other departments to provide excellent service.QualificationsCustomer Service, Customer Experience, and Customer Satisfaction skillsExperience in Customer Support and Customer Service Representative rolesExcellent communication and interpersonal skillsAbility to handle customer inquiries professionally and efficientlyProblem-solving skills and attention to detailProficiency in using customer service software and toolsAbility to work collaboratively with cross-functional teamsFluency in English; additional languages are a plus